Terms of Service

RiseRevenue is a practice platform for salespeople. You practice real, spoken sales conversations against an AI prospect, receive a score the moment you hang up, and work through courses aimed at your gaps. These terms are an agreement between you and RiseRevenue and they govern your use of the product at riserevenue.com and in the RiseRevenue iPhone app.

By creating an account or using the product you agree to these terms and to our Privacy Policy, which explains what data we collect and how we handle it.

RiseRevenue is in an early access period. Accounts are created by invitation. Features may be added, changed, or removed as the product matures, and some capabilities described in our marketing materials may arrive in stages. Ask us what works today and you will get a straight answer.

You agree to give us accurate information when you sign up, to keep your password private, and to tell us promptly if you believe your account has been accessed by someone else. Your account is for you personally. Do not share a login between people; scores and coaching are built around one person's real practice.

Your account is created for you as a person, keyed to your email address, with a membership in your company's workspace. Our intent is that the skills and history you earn stay associated with you as a person. If you change employers, contact us and we will help move your profile; the mechanics of a transition are handled by our team today rather than by a self-serve control.

This is the heart of the product. When you run a practice roleplay or an assessment, the call is recorded and transcribed, and the transcript is stored as text. After the call, an AI judge reads the transcript against your organization's scorecard and produces a score with quoted evidence from what you actually said. Coaching guidance in the product is also generated by AI from your practice history.

Every call RiseRevenue records is practice against an AI prospect. We do not record, transcribe, or score your real calls with real prospects.

We keep the audio of your Oral Assessment, the scored practice call your coaching starts from, for one year and then delete it automatically. Your organization can arrange a different retention period with us. For roleplay practice and behavior drills we keep no audio: the recording is discarded once the transcript is written. Your transcripts and your scores stay with your account so your history stays useful.

The AI judge is instructed to grade what happened on the call, and we do not soften results. A score is a practice measurement meant to help you improve. It is not a certification, and RiseRevenue does not decide how your employer uses practice results in its own management decisions.

Your scores, transcripts, and practice history are visible to you and to authorized staff in your organization's workspace, such as your manager and workspace administrators, according to their roles. Personal context you share privately with the coach, in surfaces the product labels as private, stays private to you and is not shown to your managers.

The audio itself is yours alone. You can play your assessment back on your own score page; your manager, your workspace administrators, and every other rep work from the written transcript and have no way to listen to the recording.

A small number of named RiseRevenue staff can open your workspace and read it, to support it and to check it before your people get logins. They cannot change anything while they are in it. RiseRevenue keeps a record of every visit: who opened it, when it opened, when it ended, and, if the visit was opened as one of your people, which one. Ask us and we will show you that record for your workspace, and tell you which people at RiseRevenue hold that access. If we do change something in your workspace, that change is written into your own activity log, where your workspace administrators can read it.

Your workspace can also share a view-only link to a dashboard or a readout with a named person outside your organization. Those links carry the same limits as the page they point at, they never show email addresses, and your workspace can turn one off at any time. Turning a link off stops it working straight away for everyone holding that address, and leaves every other link working. Your workspace administrators can see every link that exists, who it was issued to, when it was last opened, and whether it asks for a phrase or an emailed code before the page opens.

You or your organization may add optional context such as a Myers-Briggs type, an Enneagram type, or an Objective Management Group assessment. This data is used to shape how coaching is delivered and which skills or courses come first. It is firewalled out of scoring: it never feeds a score, a grade, a tier, or a leaderboard position. Scores come only from what you actually said on your calls.

Use the product for sales practice and learning. Do not attempt to break authentication or access another organization's data, probe or overload the service, resell access, upload content you have no right to share, or use the platform to generate content that is unlawful or harassing. We may suspend accounts that put other customers' data or the service at risk.

Your organization's scorecards, personas, and sales methodology remain your organization's property. Your practice calls and transcripts are yours; you grant us the license needed to operate the product on them (record, transcribe, store, score, and display them to you and your organization as described above). The RiseRevenue software, design, and course content we author remain ours.

You can stop using RiseRevenue at any time. Your organization's administrator can remove members from its workspace. To request account deletion, email us at the address below; deletion requests are handled by our team today and we will confirm when the work is done. Some records may be retained where the law requires it.

The product is provided as is during early access. We work hard to keep it available and correct, and we do not promise uninterrupted service or error-free AI output. AI-generated scores and coaching are tools for practice and can be imperfect. To the extent the law allows, RiseRevenue's total liability for claims arising out of the service is limited to the amount paid for the service in the twelve months before the claim.

If we change these terms in a way that matters, we will post the new version here and update the date at the top. Questions go to legal@riserevenue.com.